To get Roam Better – with home data, simply text ROAM to 8000 or add Roam Better through MyBell. Once you add it, you’ll automatically enjoy affordable daily rates for each day you call, text or use data with your phone when roaming in any of the Roam Better destinations.

Roam Better – with home data is available to customers on most monthly plans. It is not available on prepaid plans, corporate accounts and plans that include roaming services.

You’ll only be charged the daily fee when you make or answer a call, send a text message, or when data is sent or received while in your Roam Better destination. The Roam Better – with home data daily fee covers each day of usage until 11:59 p.m. Eastern Time (ET), regardless of which time zone you’re roaming in. You’ll only be charged for a maximum of 20 days per line within the same billing period, after which you can continue enjoying unlimited talk and text and continue to use the data from your account at no additional cost for the rest of the billing period. If you exceed the data included in your rate plan, you’ll be charged the rates that apply to your domestic plan/usage.

Note: the 20-day maximum Roam Better fee applies separately to the U.S. ($13 a day) and all other eligible destinations ($16 a day). For example, if you spend 20 days in the U.S. and then 10 days in Mexico within one monthly billing period, you’ll be charged 20 days for the U.S. ($260 total) and 10 days for Mexico ($160 total).

For any days that you don’t use voice, text or data in a Roam Better destination, you won’t be charged the Roam Better – with home data daily fee. If you’ve added Roam Better but don’t want to be charged when arriving at your Roam Better destination, make sure data roaming is turned off on your device, don't make or answer any calls, and don't send any text messages.

The daily fee applies separately to each line using Roam Better – with home data.

With Roam Better – with home data, your data speeds will be reduced once you reach 5 GB of data usage per day when roaming in a Roam Better destination. Beyond 5 GB, you can continue to use data at reduced speeds of up to 512 Kbps† (suitable for accessing email, light web browsing and messaging) for the remainder of the day as long as you haven’t exceeded the data included in your rate plan. Applications that require higher data speeds (such as video streaming) may be affected by the data speed reduction.

Your allowance begins upon your first data use in your Roam Better destination and expires at 11:59 p.m. Eastern Time (ET) on that same day, regardless of the time zone where you are roaming. Once you use 5 GB of data, you’ll automatically receive a notification that includes the option to purchase an additional 1 GB of data at increased speeds for $6 in the U.S. (including Puerto Rico and the U.S. Virgin Islands) or for $8 in international Roam Better destinations. All data at increased speeds expires at 11:59 p.m. (ET) on the day the data was purchased.

Data speeds reset at 12:00 a.m. (ET) daily.

Refer to the following table for additional charges for outgoing calls and text messages to destinations outside of your roaming destination and Canada.

The regular domestic data overage charges of your plan will apply. (does not apply to customers on Bell Unlimited Plans).

No. Roam Better is for when you’re roaming in a Roam Better destination. Once you’re back in Canada, you’ll automatically revert to your rate plan.

Once you've added Roam Better – with home data to your account, you’ll be covered for all future trips and will only be charged on days when you use your phone in a Roam Better destination. You won’t be charged when you’re not roaming. If you'd like to remove Roam Better, please contact us.

No. Each member of your Share group needs to add it separately. You can add Roam Better through MyBell or by texting ROAM to 8000.

Pay-per-use roaming rates automatically apply if you don’t have Roam Better or if you roam in destinations not covered by Roam Better. You’ll be charged for texts, calls and data usage based on the applicable pay-per-use rates for that destination.

If you have Roam Better – with home data and an Unlimited Data plan, your data usage in Roam Better destinations does not count towards your maximum speed allotment within Canada.

No, Roam Better does not cover roaming charges on cruise ships and in-flight services.

If you have an Unlimited Canada & U.S. plan and Roam Better – with home data:

• When you’re roaming in the U.S., you won’t be charged the daily Roam Better fee, since your rate plan already covers U.S. roaming.
• When you’re roaming in a Roam Better international destination, you’ll be covered by Roam Better – with home data and will be charged the daily international fee.

Yes, calls to toll-free numbers are included while travelling in the U.S. and internationally.

Yes, you can add Roam Better – with home data by texting ROAM to 8000. Keep in mind that Roam Better – with home data will only take effect once you've added it to your account. Therefore, we recommend adding it before you travel.

If you’re near the U.S. border, your device can sometimes automatically connect to a U.S. network as if you are roaming. If this happens, you’ll receive a welcome message and any usage will be billed as roaming. To avoid accidental roaming charges when close to the U.S. border, turn off data roaming in your device settings or manually select Bell as your mobile network operator in your device’s network settings.

Note: if you manually select Bell as your mobile network operator, remember to switch back to automatic network selection to ensure your service will work if you do roam in the U.S. or internationally.

Text message notifications are part of the Roam Better – with home data service and you can’t opt out.