Control your calls

Keep your phone number and save if you're closing up your cottage or heading south for the winter.

• Avoid the cost of reconnection.
• Choose your service re-start date and we'll automatically reconnect it.
• Keep the same phone number and directory listing.
• Continue using your calling card.

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We can suspend your phone service for:

• A minimum of 1 month.
• A maximum of 11 months.

Please note: Your services need to have been activated for at least 30 days before they can be put on temporary suspension again.

Want your alarm system to work when your phone service is off?
Just let us know when you request your phone service suspension.

Protect your privacy when you make an outgoing call.

• Block your name and number from the person you're calling.
• Enjoy service that's always ready to use.

Ready to use when you need it

• Block your name and number from Call Display and Last Call Return services when you make an outgoing call.
• Enjoy unlimited use.

Easy to use

• Dial *67 before you make an outgoing call.
• Listen for 3 beeps.
• Dial the number you're calling.

It's that easy! Your name and number will now be blocked from the person you're calling.

Important to know

• Call Trace can still identify blocked calls made from your phone.
• Voicemail will still identify your blocked number when you leave a message.
• Your blocked number could appear on calls to foreign countries where the local telephone company does not honour call blocking.

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Protect yourself and your family from threatening calls

Call Trace should only be used in serious cases where:

• Police assistance is needed.
• Legal action will be taken.

Call Trace information is only released to law enforcement officials.

Trace the last call in to your line

• Request an automatic trace of the last call into your line.
• Note the date and time of the call and contact your police department with this information.

How it works

If you get a threatening call hang up, then:

• Pick up the receiver and listen for the dial tone.
• Dial *57 (KS - keep safe) to activate Call Trace.
• A recorded message will confirm that your phone has been traced.
• Contact your local police department to take legal action.

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Free yourself from unwanted calls.

• Automatically redirect specific callers to a recording that tells them you're unavailable.
• Set up a list of up to 12 numbers to screen.
• Update your call screen list at any time.

Free yourself from unwanted calls.

• Automatically redirect specific callers to a recording that tells them you're unavailable.
• Set up a list of up to 12 numbers to screen.
• Update your call screen list at anytime.

How to set up Call Screen.

1. Listen for the dial tone and dial *60.
2. Follow the automated prompts to set up your call screen list.
3. Turn on Call Screen to stop unwanted calls.

Please note: Call Screen calls will go directly to the pre-recorded message even when Call Forwarding is activated.

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Offer and pricing details